business writing

Licking the Cat and Other Writing Tips

Posted on by Tom Bentley

Drunk Kitty

Poor cat had a midnight deadline—had to hit the hootch hard afterwards

Scuttlebutt had it that Barbara Cartland, the doyenne of romance writers, did much of her early writing at the piano, stark naked. However that strains credibility, everyone’s heard of writers who insist they can’t write without their ancient manual typewriters with the missing keys, or their favorite fountain pens (or maybe even a stylus and hot wax). Writers can be a peculiar lot, and it’s not surprising that their composing methods can be all over the map.

You would think that the map for business writers would have to be a bit more restrictive, at least in terms of how they approach deadline destinations, but it ain’t necessarily so. I’ll peek here at some variegated methods that freelance writers use to get to the same place—the delivery of deadline material. Since I am a freelance writer (mostly for the tech industry), perforce my attentions will focus on my own methods. However, since I have kept the company of fellow miscreant scriveners in the tech-writing world, I’ll toss in a couple of contrasting approaches.

One sidestep I’ll take is taking on the startup mentality: though you can still hear of Silicon Valley employees working 15-hour shifts, the sleeping bag rolled at the ready under the desk, with maniacal managers patrolling cubicle fields exhorting the troops to donate their iron-poor blood to the cause of one more development deadline, that’s no path to writing productivity. At least qualitatively.

Writing in Bursts (of Bourbon)

My distaste for those fervid accounts is personal (and relevant to this account, thank god). My general view is that even with business writing, even with pressing deadlines, the stacking of ever-tottering hours of effort just results in a diminished return: your stack will topple (and so will you). This view is prejudiced by my own writing methods: I think writing is best crafted in short bursts, somewhat like synaptic patterns, the mind sending out a sheaf of arrows that hit targets, and then reloading. I recognize that sometimes you absolutely must grind out time at the keyboard (or on your papyrus), if you know that tomorrow’s brochure needs an eighth page and you’ve only got seven, or if you’re inputting “final” edits for the 10th time on a print-ready book project at 1am, but those are times when prayer or bourbon (or both) might ease you through.

What I’m addressing is where you have writing requirements for which the scope is pretty clear: this many words on this subject gets you this check. I know writers who can just bang out a first draft by sitting down and getting up hours later. For me, taking mini-breaks is the breathing of the mind after exercise: sprint through a paragraph, get up and wander to the front window to see if anyone is undressing in the neighbor’s house, sprint through another paragraph, pay the invoice for that fountain pen you regret buying, sprint through .…

These writing tips tilt favorably as well for so-called “creative” writing, corralled in quotes here because I believe that business writing can be quite creative. I finally realized that I couldn’t wait for inspiration, a muse whose answering machine is all I get when I call. Often, I can only work on a fictional piece in half-hour or one-hour bursts, then need to read a magazine article or wipe grime off the stove knobs or use my hair to apply polish to my shoes. Then, when I go back to the work, the windows open again for fresh writing air. Contrary to those tech-industry beliefs, dawdling is an integral component of productivity.

Forget the Beach—Bathe Your Brain Instead

It’s a laugh to have seen so many ads in tech magazines past of people at the beach with their laptops, or writing on their decks in the blazing sun (“Stay Connected All The Time With Our Wireless You-Don’t-Know-How-Asinine-You-Look-At-The-Beach-Now High-Speed Modem), as though that was incredible freedom. Nah, freedom is when your brain does the work for you while, away from the keyboard, you peel an orange: “Ah, the hollow-but-compelling marketing phrase I was looking for just appeared in my mind—a miracle!”

So, whether you need to lean back between writing jaunts and listen to Hendrix playing Purple Haze at bleeding-ear volume, or choose to give the cat a good five-minute grooming (whether with a brush or your tongue), consider it all part of the writing process. Whether you decide to bill your client for that “passive concentration” time is a matter for you, your accountant and your conscience, you conscientious scribe, you.

Chopping the Copywriting and Creative Writing Salad

Posted on by Tom Bentley

Copywriters that have a clearly defined niche—”I write sales letters for mid-tier businesses selling nuclear-powered rabbits”—are both constrained by their choices and freed by them. They are constrained in that they may have always dreamed of writing sales letters for nuclear-powered goat companies, but instead they are known as the rabbit guy, and thus they don’t want to dilute their focused offering, and potentially blur the boundaries of their defined space.

However, they are freed from casting their “I-need-new-work” lines in the thistle-tangled fields of businesses small, medium and large, who might peddle soap made from recycled comic books, or tongue scrapers for denture wearers. Generalist copywriters tend to a casual work garden of mingled (and sometimes flopping) stalks, colors and scents, while the specialist might have a sturdy monocrop of clients and cutoff dates.

You might guess that I’m a generalist.

The 360-degree Rotating Exorcist Head
I’ve thought about trying to restrain my 360-degree rotating Exorcist head (minus green spewings) of writing endeavors, but it’s just not my nature. While I can admire the ferocity of focus some copywriters employ, I can’t join their ranks—I don’t think I could breathe. And, genial bigot that I am, I have to sing the praises of the generalist’s keys, because polymath writing pursuits are inherently interesting for their variety. This month alone, to wit:

  • I finished an article for Fine Books and Collections magazine on the makers of exquisite and zany handmade books, touring the U.S. in their gypsy wagon.
  • Finished editing a book on social media for nonprofits.
  • Edited the first in a series of short books on Nonverbal Communication in Dentistry.
  • Wrote logo taglines suggestions for a home design and remodel company, and begin writing their brochure copy.
  • Discussed writing “replies” for a company that’s developed an advanced virtual personal assistant chatbox app; the replies will cover the branching potentials for suggested questions that users might want answered.
  • In discussion with a company that needs someone to update the documentation for the new version of its novel-writing software.
  • Am writing my two monthly articles (a recurring gig) for the Airstreamer, Airstream’s email newsletter.
  • Sending out queries for a variety of articles, many of them travel-related (though a few are about whiskey and one about old cars).
  • Sending out short older short stories of mine to some lit magazines.
  • Berating myself for pausing in what had been a steady (and productive!) half-hour of writing per day on my novel, having used Thanksgiving and then Christmas and then my father’s death for an excuse for not doing the work. Get after it, man!

Building Expertise, by the Paragraph and by the Project
Now, I have varying degrees of expertise in the areas above, but having written and edited nonfiction books, having written question-and-response dialog for software products, having written a novel (unpublished), having written travel pieces, having written brochures, heck, having written lots of grocery lists, I’m confident I can deliver what each organization needs, granting the many iterations of review and rewrite that some projects necessitate. For many writers like me, once you write website copy for a company, they may call you later to write headlines for an ad.

You might not have written headlines for ads before, but the good generalist will always pipe up with a merry “Yes!” when asked about their ability to write a heady headline. Many fundamental writing skills translate across boundaries—cross-writing is often more comfortable than cross-dressing. (High-heeled pumps just don’t work well with my size 13s.) So, if you are breaking in to the copywriter’s fold, and you’re thinking that you could write sales letters not only for the nuked goats and rabbits, but perhaps for radium-isotope gerbils too—go for it. Next thing you know, you’re a reptiles-with-battery packs specialist too.